How much is shipping?
For about 99% of products on our site shipping is free to most countries in the world. If you live in the US or Canada, shipping is 100% free.
How long does shipping take?
Because we offer such low prices as well as free shipping to most places, which is a very difficult and complex thing to do, it’ll take between 15 and 50 days for the product to arrive. Check each product listing for estimated delivery times.
What is your return policy?
You have 12 days from when you receive the product to return it for a full refund. Please contact us first to make the necessary arrangements.
How long does it take to get my refund?
Since all transactions, even credit cards are processed through Paypal, you should receive your refund immediately once we process it. And no you don’t need a Paypal account to make payment, you can pay with your credit card through their site.
What is buyer protection?
All transactions are covered by Buyer Protection. If you are not happy with your purchase, you can send it back within 12 days of receiving it for a full refund.
Do you ship to Russia?
Much love to all our Russian visitors but do to Russia’s import laws we cannot ship to your fine country.
Will there be customs and duties?
We’ve never had a problem with customs and duties but it depends on which country you’re shipping to. Because our prices are fairly low, customs/duties shouldn’t be too much, if anything. We obviously can’t be responsible for the amount you pay for duties, but please consider it before you purchase.